Shipping & returns
Everything you need to know about getting your finds home.
Delivery at a glance
These rates match checkout. Coverage, regional surcharges, couriers and delivery estimates are still to be confirmed.
Your delivery address
Check the recipient name, phone number, street address and postcode before confirming an order. If you need to correct an address, contact support with your order reference.
Contact us →Returns & order issues
The return window, eligible product categories, item condition requirements and return postage rules will be published before launch.
- Tell us what happened.
Provide your order reference and a description of the issue through Contact us.
- Wait for return instructions.
The support team will review the request and explain the next steps once the store is live.
- Follow the agreed resolution.
Refund methods, processing times and exchange availability will be confirmed in the final returns policy.
Contact us before returning an item. Returns and refunds require a support review.
Still have a question?
Visit our FAQs or get in touch.